Why Can't I Connect My LinkedIn? Troubleshooting LinkedIn Connection

Having trouble connecting LinkedIn to LeadLoft? Here's how to diagnose the problem and get your LinkedIn connected. .

1. Make Sure The Chrome Extension Is Installed

Install or reinstall the LeadLoft Chrome Extension. This is required for LinkedIn to connect.

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If it's already installed, try removing and reinstalling it.

2. Open LinkedIn (And Sales Navigator If You Have It)

Make sure LinkedIn is open in a tab.
If you’re using Sales Navigator, also open Sales Navigator.

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Important: Being logged in isn’t enough. You should open the tab.

3. Use The Latest Version Of Google Chrome

LeadLoft works best with the newest version of Chrome.

To check:

  1. Go to Chrome settings > Help > About Google Chrome

  2. Update Chrome if needed

  3. Retry Connecting Your LinkedIn

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