---
title: "Why Can't I Connect My LinkedIn? Troubleshooting LinkedIn Connection"
description: "Having trouble connecting LinkedIn to LeadLoft? Here's how to diagnose the problem and get your LinkedIn connected. ."
url: https://help.leadloft.com/en/articles/107-why-can-t-i-connect-my-linkedin-troubleshooting-linkedin-connection
collection: "Inbox & Connected Accounts"
updated: 2026-09-20
language: en
---

# Why Can't I Connect My LinkedIn? Troubleshooting LinkedIn Connection

Having trouble connecting LinkedIn to LeadLoft? Here's how to diagnose the problem and get your LinkedIn connected. .

## 1\. Make Sure The Chrome Extension Is Installed

Install or reinstall the [LeadLoft Chrome Extension](https://chromewebstore.google.com/detail/email-phone-finder-leadlo/jdceacpmodigeikeiiiafikoiobllcfm). This is required for LinkedIn to connect.

> **Info:** If it's already installed, try **removing and reinstalling** it.

## 2\. Open LinkedIn (And Sales Navigator If You Have It)

Make sure [LinkedIn](https://www.linkedin.com) is open in a tab.  
If you’re using Sales Navigator, also open [Sales Navigator](https://www.linkedin.com/sales/home).

> **Info:** **Important:** Being logged in isn’t enough. You should open the tab.

## 3\. Use The Latest Version Of Google Chrome

LeadLoft works best with the newest version of Chrome.

To check:

1.  Go to Chrome settings > **Help >** [**About Google Chrome**](https://chrome://settings/help)
    
2.  Update Chrome if needed
    
3.  Retry Connecting Your LinkedIn