Why can't I see my Playbooks when trying to enroll a contact?

Common Reasons You Can’t See Your Playbooks

• Playbook is Inactive: The playbook hasn't been started or is paused > Try to start or turn on your playbooks

• Already enrolled: The contact is already in a playbook and must be removed before enrolling in another one.

• Permission restricted: Your ‘User‘ role may prevent you from engaging leads where you're not the owner > try contacting your admin.

Still Stuck?

Try these steps:

• Review your user permissions

• Submit feedback or a bug report