Help Center

Go to LeadLoft
All collectionsPlaybooks & OutreachWhy can't I see my Playbooks when trying to enroll a contact?

Why can't I see my Playbooks when trying to enroll a contact?

This article helps you understand why some playbooks might not show up when you try to enroll a contact, and what you can do to fix it.

Common Reasons You Can’t See Your Playbooks

  • Playbook is Inactive: The playbook hasn't been started or is paused > Try to start or turn on your playbooks

  • Already enrolled: The contact is already in a playbook and must be removed before enrolling in another one.

  • Permission restricted: Your ‘User‘ role may prevent you from engaging leads where you're not the owner > try contacting your admin.

Still Stuck?

Try these steps:

Did this answer your question?
😞
😐
😁
Video AcademyChrome ExtensionFree Resources