---
title: "Why can't I see my Playbooks when trying to enroll a contact?"
description: "This article helps you understand why some playbooks might not show up when you try to enroll a contact, and what you can do to fix it."
url: https://help.leadloft.com/en/articles/109-why-can-t-i-see-my-playbooks-when-trying-to-enroll-a-contact
collection: "Playbooks & Outreach"
updated: 2026-09-28
language: en
---

# Why can't I see my Playbooks when trying to enroll a contact?

This article helps you understand why some playbooks might not show up when you try to enroll a contact, and what you can do to fix it.

## Common Reasons You Can’t See Your Playbooks

-   **Playbook is Inactive**: The playbook hasn't been started or is paused > Try to [start or turn on your playbooks](https://app.leadloft.com/playbooks)
    
-   **Already enrolled**: The contact is already in a playbook and must be removed before enrolling in another one.
    
-   **Permission restricted**: Your ‘User‘ role may prevent you from engaging leads where you're not the owner > try contacting your admin.
    

* * *

## Still Stuck?

Try these steps:

-   Review your [user permissions](https://app.leadloft.com/settings?part=accounts)
    
-   Submit [feedback or a bug report](https://app.leadloft.com/feedback)