IMAP and SMTP Connectivity Issues

Connecting email through IMAP and SMTP can cause issues due to its cryptic nature. Incorrect password is a common problem.

Connecting your email through IMAP and SMTP can cause issues because this method of connection is cryptic and often a low level issue for many email service provider.

An incorrect Password is the most common issue while connecting vie IMAP and SMTP. Please be 100% sure you are using the correct password.

Troubleshooting IMAP or SMTP Connectivity Problems

  1. Your Email Service Provider has an unstable server. Contact them and ask why your server keeps returning an error and keeps disconnecting.

  2. Ask if they support IMAP and SMTP connections from 3rd party applications. Some do not.

Solutions to IMAP and SMTP Connectivity Problems:

  1. Disabled IMAP and SMTP Features. Contact your web admin or Email Service Provider and ask them to enable IMAP and SMTP connectivity.

  2. Security & Firewalls blocking connections. Contact your web admin or Email Service Provider and ask them if there are any security settings blocking this feature.

  3. The last resort is migrating your team's email provider to Google Workspace or Microsoft 365.

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