Why isn't the Chrome Extension working?

Troubleshooting steps for LinkedIn Prospector bugs.

Bugs related to the LinkedIn Prospector are easy to solve in most cases.

Before you contact our support team, go through the below steps to see if it solves it.

Troubleshooting the LeadLoft Prospector (Chrome Extension)

  • Refresh LinkedIn & LeadLoft

  • Clear your cache.

  • Uninstall and reinstall the extension.

  • Close & reopen your web browser.

  • Log out and log back in.

If you're still experiencing problems after trying these solutions, reach out to our team for additional support.

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